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Flying Start thanks to Pacers HDS series

It wasn't long before Eastbourne based Richard Hay saw a potential opening in the market. “A  local company offering a fast and efficient turn around on CNC machined parts was sought after in my area. My aim was to set up a company to meet this demand” explained Richard.

After taking time out to recover from a major accident, Richard Hay took the decision to start life in a new direction.  He is a skilled machine operator and has used  a variety of CNC  machines over a number of years in his previous employment.

It was decided that he would start his own business offering a CNC cutting service. To do this Richard needed a machine.  After careful consideration of a number of machines,  he eventually whittled it down to a select few.

“ A number of factors came into the final decision” Richard explains  “Support was at the top of the list as there is no point in buying  machine if I cannot get help when you need it. I really liked the built in Britain feel to the Pacer range. I felt comfortable knowing that there is a person at the end of the phone in this country, with  parts being off the shelf if required. The remote dial in feature is also nice touch and my confidence in the Pacer range grew ”

 Software was another area of concern.  “Previous machines which I have used have been difficult and awkward to program. The Pacer XMC-E has to be one of the easiest yet most powerful program to use. It’s fully integrated into the machine and flows exactly in the way you would expect with the machine.”

 “ What really swung it for Pacer was the speed and accuracy of the machine. It was much faster than ones I had previously used. The ball screw technology was the reassurance that I will achieve the tolerances I wanted to offer my customers.  After a demonstration at Pacer in Nottingham I was convinced that Pacer was the way to go”. 

An order was placed soon after the demonstration and after a short build time, Richard took delivery of his new 3020HDS with fully automatic tool change  in October 2006.

Since then Richard hasn't look back, taking on a variety of work and contracts “The machine has opened so many new opportunities to me. I am taking on work now with the confidence that the machine and I can complete the task  with ease” Richard has recently completed various signage projects for a local shop fitting company, some of which can be seen at www.dpcarpentry.com

Another success story from Pacer.